. It makes for the perfect place to sit an enjoy a Caribbean sunset. The Sky Lounge was such a relaxing adult area with a bar, pool, and food, thanks to Eduardo, Leo, and Massiel at the Sky Lounge, they made us so many interesting drinks that you just had to take pictures and video of, like the jellyfish and the brain damage shots, they're the definition of awesome bartenders. The room was decorated very tastefully. This is a super special snorkeling spot and I hope it stays that way for years and years to come. It's our place to stay when in Cozumel! Our staff will have your gear ready on the boat before you arrive. I truly appreciate your sincere and constructive comments and I do apologies for the bad feeling your visit left you, believe me it was not the team intention. 728 reviews. Enjoy Food and Drinks Offered at The Westin Cozumel At This Hotel Las Gaviotas Caribbean Start your day at Las Gaviotas restaurant,enjoying our varied menu with fresh seasonal fruits, freshly baked home-made bread, natural juices, freshly coffee and balanced Mexican and International dishes, including our Eat Well Menu. There are a few cons which I will note! A true experience of all you can eat and all you can drink, with not only the best service, but the best food and drinks, for the right price. Guests will enjoy Caribbean meals at La Cabana del Pescador, which is in 100 metres away. Were checking available properties nearby. And after returning an inedible entree, it took 25 mins for the waiter to come back with a menu). The check-in and check-out were so easy. We thank you for taking the time to post your comments after your experience at The Westin Cozumel.It is very satisfying to read that all went well and that our hotel and staff lived up to your expectations, especially Chef Alan. I was doing some special requests, using points, trying to use the elite lounge etc and they were completely confused by my requests. Non-balcony, aka Classic rooms, do not have a two-bed option. Cozumel airport and The Westin Cozumel Hotel are separated by 0.5 km distance. I'll be there just for three nights, but we always make time to go into town and also always eat one meal at the lobster house while we're there. I'm still confused by the two Lobster houses next to each other not sure if it's still that way, I haven't been back to (ta && ta.queueForLoad ? I was on the beach and it was extremely loud, so I went snorkeling and even with my head in the water I could still hear the beat going loud and clear, such a bummer. Best Regards! Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. It is a 10-minute drive from the San Miguel Church. There are many Upgrades and Add-ons available to complete your Westin Cozumel Dive Package, Nitrox 32% is available ~ $10 / cylinder. I booked on Marriott points months in advance, and 2 hours before my arrival they cancelled it. So friendly and accommodating. Tripadvisor performs checks on reviews. This will harm/kill it. For three meals and I think a snack. If you dont book a flexible rate, you may not be entitled to a refund. We found this at the hotel and all the restaurants we ate at around the island. Great location. You get to watch fish swimming around as you dine. The Deluxe is available in one or two-bed options. It means you have credit at the restaurants and pool bar. Really enjoyed that they had onsite restaurant Cuzamil, no need to go somewhere else. Oferta especialOferta de paquete. 1 is right on the beach. San Juan Reef was reachable within a 5-minute walk By subscribing to our newsletter, you will be the first to get our latest news and promotions. Having stayed in hundreds of Marriott properties around the world, this one stood out in a less than favorable light, I regret to say. Wheelchair-accessible parking and van parking available Food and drink Buffet breakfast available for a fee daily: USD 20 per person 2 restaurants 2 bars/lounges and 1 poolside bar 24-hour room service Restaurants on site Cuzamil Las Gaviotas Snack El Cielo Things to do 24-hour fitness center Full-service spa Outdoor pool Playground Sauna We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. It is not a very deep pool . People were best and ready to render an incredible service. More modern in appearance. Thank you for staying with us and I hope you will give us another opportunity to serve you.Sincerely,Javier Estvez General Manager. Daily Housekeeping. The service was exemplary. Not to mention fast wifi! The Gay Travel Awards support and promote LGBTQ+ travel and tourism by identifying and rewarding select destinations, properties, events, influencers, and other organizations that exemplify a . Very helpful, http://alejandroDOTcoronelATwestincozumel.com. We were sad to go but we will definitely be back! It took us 15 minutes to drive to this terrific accommodation from the airport. Please know that we care about your feedback and we will be sharing your comments with the department in charge for improvement. A few other room upgrade options are available at The Westin Cozumel. Inbox. This is the version of our website addressed to speakers of English in the United States. Checkout:10a.m. Activity Schedule|Announcements | Resort Policies | Accessibility. Hotel Reservation Network | 2023 Hua-Hin Soi 7,, Hua Hin, Thailand, Rue Riad Zitoune Lakdim, Marrakesh, Morocco, Tagaytay Modern - City Center Guest house in Tagaytay City, La Quinta By Wyndham St. George Hotel in St. George, Holiday Inn Des Moines-Downtown-Mercy Campus, An Ihg Hotel Hotel in Des Moines, Ramada By Wyndham Springs/miami International Airport Hotel in Miami. Palmaa - The House of AA - Puntuacin de los viajeros: 5.0/5. I should note, if you need a room with two beds, the Classic Balcony is the minimum room level required. All of our boutique rooms in Cozumel, suites and cabanas offer breathtaking ocean views, while some also feature outdoor whirlpools and private plunge pools. You may want to try our handcrafted beverages, Hard Rock Cozumel( not included in our All Inclusive Package), Unlock your stay with the Marriott Bonvoy App, San Miguel de Cozumel, Quintana Roo, Mexico, 77613. Cookie Settings | personal references to Alfonso should you require. Been very sick - See 7,023 traveller reviews, 5,785 candid photos, and great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. The drinks seemed unlimited but I am not sure, I think we had two each. The Westin Cozumel features free WiFi throughout the property. Book your stay at The Westin Cozumel resort. Coral is a living animal- please be careful so it continues to grow. And Ismael was a great assistant keeping the spa area beautiful. The view was absolutely amazing! Pool was beautiful, what an amazing view! WiFi and wired Internet are free in public spaces. Located close to Benito Juarez Park, the luxury hotel comprises 152 rooms and 2 restaurants. I am wondering if there was a manager and if the staff ever get ANY training in hospitality. I am wondering if there was a manager and if the staff ever get ANY training in hospitality. Staff at restaurants excellent. Dear Mr. CedricNYCWe would like to thank you for choosing us as your holiday destination during your visit toCozumel.Our guests play a key role in helping us to improve our services and we truly appreciate the feedback.We have carefully noted each point you raised and would like to apologize for the experience which left you with dissatisfaction about a our SPG Lounge, be assured that we will work on improving our service. It made my trip to Cozumel a very relaxing experience. Hotel El Cozumeleno Beach Resort: Stay away from the breakfast sausage! Crossing the front of the property is also a fitness trail, which is fantastic for the runners and joggers. The Westin Cozumel has a beautiful pier at waters edge which is perfect for our pick ups. If you dont book a flexible rate, you may not be entitled to a refund. On the other side, you can see the beautiful forest. A stay here includes free parking. ft cylinder ~ $5 / cylinder, Aluminum 100 cu. Dear 139stanleyg Thank you much for your review, belive me I will never grow tired of reading such complimenting reviews or of providing the type of service that warrants feedback such as yours. Marriott Bonvoy Members save 20% and Non-Members save 15% at . The Westin Cozumel offers a number of room options. To use our mobile site, please enable JavaScript. In-Room Dining Menu 3 Breakfast 4 Westin Weekend Breakfast Menu 5 Eat Well Menu for Kids 6 All-Day Dining 9 Late-Night Dining 11 Sleep Well Menu 12 Alcoholic Beverages 14 Hotel Venues. Norte N 280 Entre 4Ta Y 6Ta Col. Centro, Cozumel, Mexico, 16501 Snow Road, Brook Park, United States, 451 Clyde Fant Parkway, Shreveport, United States, 909 North Thompson Lane Bldg A, Murfreesboro, United States, 711 Post Street, San Francisco, United States. Nearby attractions include San Juan Reef (0.4 km). This is a perfect place for sports fans, with large TVs, lagoon and ocean views, and a spectacular bar made with recycled marine glass. We can also host meetings and special events in Cozumel, such as destination weddings. We liked service and facilities, cant complain about anything. I asked nicely a few times for them to turn it down and they did immediately, which was appreciated. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant. ft. 32% cylinder ~ $15 / cylinder, SSI or PADI scuba certifications ~ Price varies, Playa del Carmen Bull Shark dive ~ $120 per diver, Offshore Fishing half or full day ~ $550 and up, Contact Us Today to Begin Your Reservation Process, Professional Association of Diving Instructors, World Recreational Scuba Training Council, National Association of Underwater Instructors. Enjoy the Westin Heavenly Bed at home for a restful sleep every night. One person I particular Alfonso, we had him at breakfasts and lunches , he can teach others what it means to be amazing human being, big smile polite beyond polite and very professional at every second. The Westin Cozumel All Inclusive is an all-inclusive resort. The 5-star Westin Cozumel All Inclusive is set approximately 5 minutes' walk of San Juan Reef and 4.8 km away from the local history Museum of Cozumel. Yes, room service are provided in The Westin Cozumel Hotel. The pool was amazing and I had delicious drinks in the sky bar. contemporary seafood and fresh fish. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Review. When I can stay at a roadside Comfort Inn in Ft. Wayne Indiana, and have a better overall experience, shame on Westin. W I thank you for giving us the change to know your opinion and your experience that give us the opportunity to improve our procedures and advised our guest the resort is not able to hold reservations with early check in or late check out due to the hight occupancy. Hotel Villas Colibri Suites & Bungalows 3 stars, Cozumel, Resort Viceroy - Luxury (adults Only) 5 stars, Riviera Maya, Hotel Wyndham Garden 4 stars, Playa del Carmen, Hotel Suites Costa Blanca 3 stars, Cancun, Hotel Costa Del Mar 4 stars, Playa del Carmen, Hotel Wyndham Grand & Villas 5 stars, Cancun, Aparthotel Blue Palms By Kamuvan 3 stars, Playa del Carmen, Hotel Krystal Urban Centro 4 stars, Cancun. . From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. One evening we order in room dining and it took us over 1.5 hours to get the food, which was not better that what is served at the restaurant. 2031 Learn more Services, treatments and amenities Body scrub Body wrap The Westin Cozumel is conveniently located near our harbor, near the golf course, and a short drive from downtown San Miguel. Oferta especial. - See 728 traveler reviews, 1,292 candid photos, and great deals for The Westin Cozumel at Tripadvisor. A very welcoming entrance indeed! A front entrance of glass windows allow you to see the ocean view as you enter the hotel for the first time. The hotel was brand-new and upscale, and the stuff where service-minded, loved the unbelievable location near ocean, the coral reef, the beach. The indoor restaurant is Cuzamil. Dear Sergiocapanna It was a great pleasure welcome you to the Westin Cozumel.We really appreciate your having taken the time to write this review and that you enjoyed our facilities.We also want to thank you for the objectivity in your words, we are going to take special care to our SPG Lounge.Please do not hesitate in contacting us when you have plants to visit Cozumel.Sincerely,Javier Estvez General Manager. Ask W1178QRkarens about The Westin Cozumel, Ask alanjoseph55 about The Westin Cozumel, Ask sergiocapanna about The Westin Cozumel, InterContinental Presidente Cozumel Resort Spa, We compared the lowest prices from 10 websites, We compared the lowest prices from 11 websites. 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