You'll save up to 240 per person versus self-packaging, plus the holiday is fully ATOL protected. Save the fees for extra luggage on your plane and reach the embarking port without dragging bags and suitcases by shipping your extra luggage with Eurosender. C. Cruise-Only Holidays plus other services arranged by your travel agent or tour operator. per person, the extra 27 kg will cost you 270 :eek . But it can be 7.5kg or even 10kg. The travel organisers own Booking Conditions will apply to your contract (with the exception of section 5.13 (c). If we consider that, because of your special needs, your chosen holiday may be unsuitable, we will advise you as soon as possible after you have provided information to us about your and assess any possible alternatives. Applicable regulatory age restrictions apply while the ship is in port and until the vessel enters International waters. Tel: 020 3117 0500 or www.abta.com. Depending on the reason for cancellation, you may be able to reclaim these cancellation charges (less any applicable excess) under the terms of your insurance policy. Notwithstanding the above, you acknowledge and agree that the very nature of recreational activities on the shore excursion that you are participating in can be dangerous, with inherent risk, dangers and hazards and personal injury (and sometimes death) can occur, and you agree to assume and accept all risks of personal injury or death which may occur. So, as far as the cruise ship goes, you can pretty much bring as much as you can reasonably carry. Once your EHIC has expired, youll be able to replace it with a GHIC. However, we will use only names and contact details for marketing purposes. After an action-packed day, the Deep Nature Spa in the centre of Belle Plagne is perfect for some relaxation. Any claims covered under The Athens Convention must be made within the time limits set out in The Athens Convention. All the flight inclusive cruise holidays in our brochures and on our website are financially protected by the ATOL scheme under our applicable ATOL number. RCL Cruises Ltd is an English company with its registered office address at 7 The Heights, Brooklands, Weybridge, Surrey KT13 0XW (company Number 07366612). (a) We strongly recommend you visit our website at https://www.celebritycruises.com/gb and click on already booked then Check-in Online and submit these details online. Great ship and we enjoyed most ports. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). We will do so as soon as we become aware of the error. ); hotel meals onshore (unless otherwise stated); transfers by any method if not travelling on the standard departure date(s); travel and medical insurance cover; anything else which is not specifically mentioned as being included in the price. If you have booked a cruise together with an international flight or regional flight transfer from us please also see section 3.4 above. Whilst the dates of your outward and return flights will be advised at the time of booking, the flight timings and/or routing may not be shown on your Confirmation Invoice. For the purposes of this policy, any cruise that has 3 or more days consecutive at sea will require infants to be 12 months old on the first day of the cruise/Cruisetour. Royal Caribbean is not liable or responsible for any illness, injury or death of any passenger or for any damage to, or loss of any luggage or other personal possessions of any passenger arising out of or in connection with travelling and alighting on the tenders, as these services are not under our control. We may refund all or part of your cruise fare if you test positive for COVID-19 during the sailing. These Booking Conditions are governed by the laws of England and Wales, and any claims or disputes must be resolved by alternative dispute resolution or under the laws and exclusive jurisdiction of the Courts of England and Wales. In such circumstances, you should seek compensation from the financial security arrangements (if any) that the travel organiser has made. Please be aware that some ports of call may not have an infrastructure capable of providing accessible access or transport for disembarking the ship. Domestic cruises to North Queensland. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. A round trip is also known as a trip . However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these booking conditions to consumers who have a contract with us. Whilst we and our suppliers will endeavour to meet reasonable special requests, we regret we cannot guarantee that we/the supplier will be able to do so. If your complaint is written on behalf of other members of your travelling party, their full names and booking reference numbers must be clearly stated in the correspondence together with their authority for you to handle the complaint on their behalf. You'll pay corkage if you take them to a dining room or lounge, no corkage if you enjoy them in your stateroom. Vueling Airline's overweight and excess baggage charges 2022. Fly/cruise package pricing is based on the lowest fares available at the time of going to print from a UK departure airport (which may be a regional airports and/or indirect flights). This invoice will show the balance due on your holiday that still has to be paid and also your flight details (where applicable and/or available). If you are unable to complete the online check-in process, this may be due to an outstanding balance on your booking. They prefer checked luggage to be no larger than 24x16x30, and no heavier than 50 lbs. However, we cannot accept any liability in respect of any changes which result from circumstances outside our control (see section 5.10 below) or which do not have a significant detrimental effect. . Once the price of your chosen holiday has been confirmed at the time of booking, then subject to the correction of errors, we will only increase or decrease the price in the following circumstances. Celebrity Select Dining is subject to availability. Please note that we operate a live pricing model which means that the prices of our cruises, flights, hotels and transfers change on a regular basis, according to supply and demand. These groups may take place on the dates when you are sailing with us. Spend 2 nights exploring vibrant Vancouver or The Emerald City, Seattle, before heading north to the glaciers of Alaska in style and refinement that only Cunard can offer. In the event of insolvency of the travel organiser before we have received full payment from them for the cruise only element of your holiday, your cruise only booking may be cancelled and we will be under no obligation to provide you with that cruise, or any refund or any compensation. Guests are allowed to bring aboard, on embarkation day only, 2 bottles (75cl) of wine or champagne for consumption within their stateroom. Celebrity Cruises Will get Include Drinks Internet and Tips. While we envisage that this will not affect the overall normal day-to-day operation of the ship, there may be occasions when certain facilities are unavailable to you whilst these groups are on board. We will inform you at the time of booking, or as soon as we become aware, of the exact details required and the date we require that information. The tender services are provided by independent third parties and Royal Caribbean does not operate, supervise or control them in any way. I spoke with the agent I booked the cruise with and they referred me to Celebrity, I emailed Celebrity and they sent me a link . You must ensure that you are medically and physically fit for travel, and that such travelling will not endanger yourself or anyone else. Guests assume full responsibility for understanding all local authority rules related to drone usage and for obtaining any required permissions for drone operations. Any damage, destruction, delay or loss suffered during any travel by air (including the process of getting on and off the aircraft) must be notified to our UK office and the airline at the time of discovery or, in any event, in writing within 7 days of the end of the flight concerned for damage, destruction or loss or within 21 days of the luggage being made available for you in the event of delay. Should your needs change after booking or you become aware that you need assistance as described above you must notify us immediately and we will make reasonable efforts to assist you at that time. However, luggage must remain within a reasonable limit. Members; 420 August 11, 2010; Fort Lauderdale FL Please note that flights may only be purchased as part of a package and with a Celebrity cruise. That might typically be one carryon and one checked at no more . Together with Celebrity Cruises, we are delighted to bring you a collection of incredible cruise holidays, all of which have fantastic exclusive offers including flights to Europe from 99 taking in some of the best destinations in the world. Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) The exception to this is where the claim or complaint concerns the absence of a safety feature, which might lead a reasonable holidaymaker to refuse to take the holiday in question. A Classic Non-Alcoholic Package starts from $18pppd and includes the likes of fresh-squeezed juices, premium coffees and teas, and bottled water. Please note: The information and prices shown in this brochure may have changed by the time you come to book your holiday. If in our reasonable opinion or the reasonable opinion of the ships Master or doctor, you are or appear to be unfit to travel for any reason or a risk or danger to yourself or a danger to others or behave in such a way as to cause or likely to cause danger, upset or distress to any third party or danger to property. and will dispose of containers holding alcohol. Some of these conditions may limit or exclude the airlines or other suppliers liability to you, often in accordance with International Conventions. Celebrity Edge Returns to Australia in 2024-25. Where you make a booking directly with us, the parties to the contract are yourself and either Celebrity Cruises Inc. of Miami, Florida or RCL Cruises Ltd. who shall accept legal responsibility for the proper performance of this contract as set out below, depending on which of those entities will be operating the cruise ship (Vessel) on which you sail (the Carrier). Each member of our family of 4 has one medium rolling suit case and one carry on backpack. If you have not completed online check-in, you will be required to complete this process at the pier no later than two hours prior to the published sailing time. If you have booked a cruise to the Galapagos Islands onboard a Celebrity Xpedition Class ship, please note that air carriers flying between Quito and Baltra typically limit the baggage allowance per guest to one checked piece of luggage not exceeding 20kgs and a small carry-on bag. Celebrity Cruises assumes no liability for guest drones that may be confiscated by local authorities for violating local laws or for any accident or injury resulting from a guest drone flight.3. Please note: The date of departure means the date the arrangements you have booked with us commence. See also sections 4.3, 5.2 and 5.6 below. Prices are not inclusive of the 18% gratuity. If you have any questions about which Booking Conditions apply to your booking (or any related goods and services), please speak to your travel agent or your local Celebrity Cruises representative. Where we cannot provide appropriate support or the services as requested, we will advise you as soon as possible. These bottles have to be unopened and are subjected to a corkage fee. In some ports the ship will anchor offshore and use smaller boats which hold around 100 people (known as tenders) to transport guests to shore. Eurosender SARL, 9 Rue du Laboratoire, 1911 Luxembourg, Luxembourg. Some medical assistance and some special meal requests may incur a charge by the airline, which will be invoiced accordingly. 5.8 What is your limit of liability towards guests? Celebrity Cruises will not be responsible for any costs, expenses or losses suffered as a result either by the minor affected, the person(s) paying for their cruise (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the holiday as a result of the failure to produce a letter of authorisation as set out above. This information will be provided as soon as we are in a position to do so. Whilst every effort is made to ensure the accuracy of the brochure and prices at the time of printing, regrettably errors do occasionally occur. Providing this information online and prior to your cruise will significantly speed up your check-in process and will be able to board the ship sooner and avoid delays and queues at the cruise terminal. We have enhanced sanitation onboard and have made changes so that you can social distance onboard. Please request your preferred seating and table size at the time of booking. Please ask for this document and keep this document safe with your travel documents when you travel. This guide will provide all the information you need for a seamless cruise experience. We will not be responsible for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: The act(s) and/or omission(s) of the person(s) affected or any member(s) of their party; or, The act(s) and/or omission(s) of a third party not connected with the provision of your holiday and which were unforeseeable or unavoidable; or, An event or circumstances which we or the supplier of the services could not have foreseen or avoided even if taking all reasonable care; or, The act and/or omission(s) of any person(s) who at the time of the alleged act or omission was not acting lawfully and performing duties or services on our specific instructions, and/or within the course of either their employment or their engagement directly by us; or. Celebrity Cruises Inc. and RCL Cruises Ltd both hold an Air Travel Organisers Licence (ATOL number 10486 and 10372 respectively) issued by the Civil Aviation Authority (CAA). In addition, you can also bring carry-on luggage (more on that in a moment). We cruised on Celebrity Equinox out of Fort Lauderdale last year and loved it. Such disclosure of personal details will only be made if permitted by the Data Protection Act 2018 or General Data Protection Regulation (as applicable) and any associated legislation. Your holiday will not be protected by our ATOL or ABTA membership. By continuing to browse the site, you agree to the use of cookies. At times, we may offer promotional GTY offers. A typical weight allowance for carry-on luggage is 5kg. We cannot accept responsibility for any services, which do not form part of the package holiday. If you have a special request, please give details in writing to your travel agent or us (if booking directly) at the time of booking. There may be a requirement to carry out maintenance/building works on your cruise/hotel. The value of the supplement will be confirmed to you at the time of making a booking with us. ** We reserve the right to include a fuel supplement when making a booking. Standard kosher meals must have been requested on the guests booking in advance. Please make sure that all valuable and important items (for example, medicines, jewelry, fragile items, important travel and other documents, video/camera/laptop/mobile phone etc.) A. Your full name, including any middle names, as it appears on your passport, as well as your date of birth, must be given at the time of reservation. Norwegian Cruise Line: 2 pieces of personal luggage, each weighing a maximum of 22kg. Completing this information will significantly speed up the process for you and will avoid any possible delays and queues on the ship. The current maximum limits that apply under the Athens Convention in the event of our liability for death or personal injury caused by a shipping incident is 250,000 SDRs (approximately 237,000) unless such is caused by an act of war, natural phenomenon, civil war, terrorism or any other exception set out in the Athens Convention. If you are interested in bringing an assistance or guide dog with you, we recommend you contact the cruise line before boarding to make sure all is in order. Recommended Posts. We also ask that you notify us of any medical or physical condition which will or may require medical treatment or attention during your holiday or which may or will affect your holiday in any way (including your use of any services or facilities) in order that we can prepare accordingly and make all reasonable efforts to accommodate you in a safe manner. In 2022 her newer sister ship Enchanted Princess did sail from the port, but she has been relocated for . If a problem cannot be resolved to your satisfaction and you wish to follow this up you must write to us on your return to Celebrity Cruises Customer Relations Department, Tel: 01932 834127 Email: customerrelationsuk@celebritycruises.com. Itineraries include: Round trip New Zealand from Sydney. Cruise Line: Alcohol allowance per passenger: Non-alcoholic drinks allowance per passenger: Carnival: . Please make sure you know your stateroom number and room location. Visiting from {country-flag} {country-name}? While your stateroom will come stocked with premium bath amenities, you might want to bring travel-sized bottles of your preferred products, too. Drones are not to be operated onboard the ship at any time.2. Where such letter is required, the letter must authorise the travelling adult to take the minor/s on the specified cruise and must authorise the travelling adult to supervise the minor, sign applicable sports waivers and permit any medical treatment that must be administered to the minor which in the opinion of the treating doctor needs to be carried out without delay. If, for any reason, you do not claim against the airline and make a claim for compensation from us, you must, at the time of payment of any compensation to you, make a complete assignment to us of the rights you have against the airline in relation to the claim that gives rise to that compensation payment. Dining times may vary slightly on port days due to shore excursion departures. There is a corkage fee of $15 if you drink your bottle outside of your cabin. If any details appear to be incorrect, you must inform your travel agent or your Personal Cruise Specialist if booking direct within 7 days of us sending the document to your travel agent or you for all documents other than flight tickets and e-tickets and within 5 days for flight tickets and e-tickets. Examples of significant and minor (defined below) changes are as follows: Significant change: Examples include a cruise itinerary change from two days port of calls to two days at sea instead; a change in UK departure airport (excluding changes between local airports) and a change in the time of your outbound flight by more than 12 hours on a 14 night holiday. Uncover the secrets of packing for a Princess Cruise without going over any luggage allowance limits. Please note that any amendments for hotels, transfers and flights may result in the loss of the amount that was collected at the time of booking for these additional components. The animals on the islands have no fear of people, and we got up close to sea lions, iguanas, lizards, tortoises and many species of birds. flight cancellation and rebooking fees, administrative fees or other charges or costs deriving from such transfer, both you and the other party shall be jointly liable to pay those fees, charges or costs. They explain this is so that the allowance is similar to airline restrictions, as many passengers . Please refer to the terms and conditions of your debit or credit card for details. If you book a cruise-only holiday in conjunction with other services (such as flights, on-shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book (and not us), your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not with us. In addition to the luggage allowance, there are also a few . According to the Celebrity Cruises pet policy, no animals are allowed on board. Please note that Kosher food and other special meal requests may not be the same standard and offer the same range as the food provided under the general menu. Your actual flight timings will be shown on the Air Arrangements page of your cruise e-docs, which you should check carefully as soon as you receive these. Luggage question due to airlines wt restrictions . Celebrity Cruises or RCL Cruises Ltd limit of liability for any shore excursions activities is covered in section 4.6 of these Booking Conditions. Unless otherwise agreed, the price does not include non-UK departure taxes or airport improvement tax (on some itineraries this will have to be paid locally); shore excursions and personal expenses (for example, onboard drinks, laundry charges, health and beauty treatments, hairdressing, telephone calls, etc. Whilst onboard our ships you may participate in recreational activities. If however you make a booking for a fly cruise holiday by calling our call centre, we will send the Confirmation Invoice and ATOL certificate to you by post or, if you confirm your email address to us at the time of making a telephone booking, we will send these documents to you immediately by email. To ensure a healthy sailing, we may also request that guests who arrive at check in and are showing symptoms of gastrointestinal type illness or other illnesses that spread easily from person to person, may be asked following consultation with our medical staff to reschedule their cruise. Passenger: Non-Alcoholic Drinks allowance per passenger: Carnival: addition to the celebrity Cruises or RCL Cruises Ltd of., too the 18 % gratuity incur a charge by the airline, which be... Accordance with International Conventions packing for a seamless cruise experience in section 4.6 of these Conditions may or. 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